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Geekbuying has the worst after sale support. I bought Mi bands after I bought phone, bands are already on the way, but not the phones. The watches' tracking number don't seem to work anymore. The story about the phones: Ordered two phones, different colours. Paid for them on the 28th of October 2016. The one colour option was out of stock, so they generously asked me what other phone I want within the price range. The phones was supposed to be here already (for my kids' birthday). I contacted them to ask if they could send (at no extra cost) a little better phone, as I paid extra for the shipping, and it exceeded the promised limit of 15 business days to get here. I am very frustrated, it should have been here, but is not even shipped. I sent them a very detailed e-mail about my problem, but no response. I wait so long. The order number for the phones are *******
Benjamin J.'s review of Geekbuying earned 2 Very Helpful votes
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I bought BMAX B6 Plus on 14th August 2023. Now it's broken. Just absolutely poor quality.
Cons, Shipping took long days, delivery time itself was standard from China to Japan, the days...
Hi dear sir,
We apologize for the inconvenience we caused.
Here I checked we already shipped your order out on 2016-12-02
This is the tracking number: EX016835440SG
And the Registered Airmail usually need 15-30 business days to ship, the tracking information will not updated too fast on the peak time, hope you can be patient.
May you can receive the phone soon.
Have a nice day.