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Benjamin B.

Contributor Level

Total Points
80

1 Review by Benjamin

  • Zazzle

12/13/16

I went to Zazzle site and tried to purchase a $4.45 bumper sticker, paying for it thru Paypal. Problems: 1) They wanted over $10 when shipping included, 2) they would not let me make a purchase without becoming a member, 3) as part of using Paypal, I had to agree that in the future I would charge Zazzle purchases to my VISA card (that I use for Paypal) and not use Paypal - so basically Zazzle would end up with my VISA info immediately after I made the purchase, which is exactly what I did no want, and 4) I could find no contact info on the Zazzle home page to file a complaint. So I did not make the order and I have no plans to use Zazzle in the future.

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Zazzle S. – Zazzle Rep

Hello Benjamin,

We sincerely apologize for the issues you faced when trying to place an order on our site. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right.

Can you please private message us your e-mail and/or phone number and we can assist you from there.

Thanks,
Christine

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