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Ben I.

Contributor Level

Total Points
82

1 Review by Ben

  • Poshmark

5/28/21
Verified purchase

Anytime you purchase online with Poshmark, eBay, and the like, it's going to be hit and miss. I get it. However after 695 transactions on eBay, I've generally missed (had problems with the purchase) about 2-3% of the time. Poshmark is another story. To date it seems like out of say 10 transactions, I have problems with 4 of them. What do I mean by "problems"? Little or no seller communication, delayed ship times, or absolutely zero progress after the transaction date and sale has to be cancelled and refunded. This has happens so frequently that each time I purchase on Poshmark lately, I'm wondering if I should really press the "SUBMIT" tab and subject myself to this company's time-wasting policies.
My typical experience:
1) Make purchase.
2) 3 to 4 days elapse with no communication or action to ship by seller.
3) I message seller on day 4.
4) No response.
5) I contact customer support who assures me that they've reminded the seller to ship.
6) Day 5 or 6, seller MIGHT ship.
7) If they don't, I wait the remainder of 7 day period after purchase date and have to cancel sale to get refund,
8) Refund takes 2-3 days.
9) The result: My money is tied up for 10 days, I have to start over again (especially if purchasing a gift).

There have been too many misses for me on Poshmark compared to others to suit my tastes. If there is any time table for your purchase, PLEASE BEWARE on Poshmark. They ain't eBay and they SURE ain't Amazon!

Service
Value
Shipping
Returns
Quality

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Ben I.'s review of Poshmark earned 2 Very Helpful votes

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