After a previously great experience on Justfly, I was glad to use them again to book a round-trip ticket to El Paso. The reservation went through fine, but when I got the confirmation and e-ticket, the charge was over $1,000 for the $300-400 ticket! After speaking to customer service rep. Who I could not easily understand, I was told that I could cancel the reservation by paying a $75 fee. Needless to say, I will not be using Justfly again. Ben Huffman, Barryton, Michigan