Ben G.

Bought a brand new mower from this place and it was a nightmare. They couldn't even deliver it in good condition. Damaged, broken parts that a blind man could have picked out. Got the run around trying to get my money back! Called their store and after being on hold for 5 minutes the owner got on the line and she told me that she doesn't deal with customer's problems. Nice way to treat your customers! I would highly recommend buying elsewhere if you want good customer service and quality! My worse experience ever buying consumer goods!

! CAUTION! When making a claim on a tire for road hazard. This is a big hassle! They tell you to send in the invoice. They don't respond to your email. I call them and now they need the actual receipt and never told me that. They only give you what you paid for the tire so you're out money on that deal. They already spoke with the shop where I bought the tire. HOW MUCH MORE INFORMATION WILL THEY NEED! I GUESS I'LL FIND OUT WHEN I CALL BACK AGAIN TO SEE IF THEY GOT MY EMAIL ONCE AGAIN AS THEY DON'T RESPOND TO EMAIL. POOR CUSTOMER SERVICE AND FOLLOW UP. THEIR PRICES MAY BE BETTER BUT NOT WORTH THE HASSLE TO MAKE A CLAIM. I WILL NEVER BUY AGAIN FROM TIRE RACK AND WILL SPREAD THE WORD. THIS IS RIDICULOUS! YOU CAN'T LEAVE A REVIEW ABOUT CUSTOMER SERVICE ON THEIR SITE ONLY ABOUT THE TIRES! WHAT A JOKE.