I've been ordering from Boston Proper for a long time and have always been very happy with the quality and design of the garments I've purchased. Some are so unique and pretty - I always get a lot of compliments! I've had only one marginal experience with a "final sale" item that was damaged and, after speaking with customer service, I received a full refund. Have never had a problem with sizing or poor quality. I'm actually very surprised to see all the negative reviews! This has not been my experience at all.