Bella B.

I have bought a plant on-line from that nursery. It came dead rotten from the box and disintegrated in my hands.

I contacted the owner, he claimed that his dead plant is my fault, as I did not follow his instructions. 1) The instruction was not in or on the box 2) None of the instructions can revive a plant that arrived dead.

I shop a lot on-line, including buying live plants, and this is exceptionally rare experience; very irresponsive, unwilling to cooperate owner getting rid of substandard plants

They took strategy of aggressive FB advertising and promotion. This is the only reason they are still in business. I can not get a simple receipt from them. All and every on-line store emails the receipt immediately, they are the only one who don't. Contacting customer service doesn't help - they pretend they don't understand the inquiry. Looks like they overcharged the credit card by ~$5, and now I can't find the truth.

P.S. Overcharge - is TAX! For out of state purchase! They know that nobody will fight for $5 at the court.