Thumbnail of user belitab

Belita B.

Contributor Level

Total Points
82

1 Review by Belita

  • StubHub

11/19/18

This company is absolutely the worst at customer service and sales. Their staff are unable to communicate effectively. They do not deliver! THEY DO NOT LISTEN OR LOOK AT THE WRITTEN DOCUMENTS WHICH VALIDATED MY DISPUTE. ABSOLUTELY THE WORST AT CUSTOMER SERVICES. I would highly recommended TICKET MASTER AND VIVID SEATS.
I strongly recommended that you do not use this company. My account was compromised and tickets purchased without my consent or knowledge. I was not even in the country at the time of purchased. They shut the account down and then held my tickets hostage that were legitimately purchased. Fortunately, I had written email confirming the order and disputed through client services at Chase. They sell without delivery.

Thumbnail of user maryh676
Mary H. – StubHub Rep

We are so sorry for this experience. Let our Executive Care team assist! We have sent a private message here to give us your information so we can review your account

Belita Has Earned 2 Votes

Belita B.'s review of StubHub earned a Well Said vote

Belita B.'s review of StubHub earned a Very Helpful vote

Belita hasn’t received any thanks yous.

Belita doesn’t have any fans yet.

Belita isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user doneskeedealskee
Mark C. reviewed StubHub
4/11/24

I recently sold several tickets on Stubhub. One of the sales the buyer failed to provide a...

Thumbnail of user bobbies233
4/3/24

DO NOT USE STUBHUB! They let the seller by with selling the tickets on another platform for 4x...