Belinda C.

Warning! DON'T ORDER ANYTHING FROM THIS COMPANY...

Samish Leather - www.samishleather.com

Baywatch Stephanie Holden Outfit - cost $180 Australian dollars

My story...

I had a Fancy Dress event down the GC and needed a Costume. There were four of us going as a team so I needed something specific. I found a costume online that I thought was perfect so called and emailed Samish Leather to get confirmation on when it would arrive. I was very clear in my written correspondence that I needed it for an event so there was no use ordering the costume if it was at risk of not getting here on time. They confirmed it would arrive on time on 3 separate occasions in writing over the next few weeks.

As the date was getting closer and I hadn't received the costume - I was getting anxious and started calling daily. As per previous communication - I was assured it would arrive on time - no need to worry. You can imagine my disappointment when it didn't arrive and I had to run around last minute trying to find something.
In addition the following week when I got the package I couldn't believe the poor quality. It looked nothing like the picture. It honestly isn't worth a quarter of the amount they charged me. As most of you know I'm 5'3 so couldn't believe when I unzipped the front that the costume to hop into it that was made so short in the body I couldn't get it over my shoulders. The material was bulky and looked nothing like the long sleeve wet suit shown in the picture.

Of course I contacted the company and sent them all the written communication which clearly showed they'd made promises they hadn't keep. Initially they were nice and the lady said they'd organise a refund. What a joke. I never heard back from them. True to form I received no refund no follow up email - nothing. Zero' after sales service.

Rating for Samish Leather:
- Quality of Garments - 3 out of 10
- Costume make/fit - 0-10
- Customer Service - 0 out of 10... Lies and Broken promises - 10 out of 10

Congratulations Samish Leather!