Tried ordering from forever 21 online 3 times. Every time the card was declined. Every time I started a live chat. All I got were standard copy and paste answers that didn't answer my question. First two times I was told my credit card declined it and they had nothing to do with it. I called the credit card company and they said it never even showed up as having tried to run it through. Obviously they canceled it without ever running it. I don't know if they were out of the items and just didn't want to say it or what. Third time I live chatted was the same awful experience. Just robot generated answers that didn't answer anything at all. I couldn't tell if it was a person or a computer as the answers were the exact same as the two times before. Wouldn't shop there again.