I placed two separate orders to Twinkledeals on the same day. The first arrived over three weeks afterwards, which is slow compared to most websites I have used. The items were cheap-looking and unimpressive. After four weeks my second order still hadn't come so I contacted Twinkledeals. They are slow to respond (normally more than three days) and extremely unhelpful. They told me I needed to wait FORTY-FIVE business days before anything could be done. After forty days sure enough nothing arrived. I asked for the items to be re-sent, however so much time had passed the items were out of stock. They told me the best they can do is give me an in-store refund so I can do this whole thing again. I KNOW IT'S CHEAP BUT IT'S NOT WORTH IT! There are plenty of other websites where you can buy at a similar price with more trustworthy results. Still not entirely sure if the whole thing is a scam.
Dear Bec,
We would like to start off by telling you that we are so sorry about your problem.
Could you please tell us your second order number or ticket number so that we can deal with your problem?
Thanks for your time.
We look forward hearing from you.
Twinkledeals Customer Service