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becky m.

Contributor Level

Total Points
80

1 Review by becky

  • DirectGardening

10/26/20

This company goes by 8 other names as well.

Do not ever, ever, **ever** order from this company, ever. They don't ship plants, they lie; they ship roots. If you do end up with a plant or I should say barely a sprout, it will die.

I ordered in April, they took my payment in May, and I got a tiny bag in mid-June. Half of everything arrived dead. I shipped back, at my expense, half of the order and they have not issued a refund. The rest of my order? Died.

In fact, they're claiming I didn't pay them at all which is utterly absurd as I have the bank statement showing paid. Now they're threatening me with legal and police action, harassing me, trying to extort money I already had paid them. Half of which they still have not refunded.

They do not answer their phones. They reply by email so slowly and never with any actual useful information. These people are total scammers and I do not know how they sleep at night knowing what they do to people.

Reported to BBB and will report them other places. They need to be shut down.

Avoid at all costs.

Tip for consumers:
Hot tip: do not order from them at all.

Service
Value
Shipping
Returns
Quality

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