Becky B.

I have had a personal paid dropbox account for years. I rarely ever log in to the web version. One super annoying thing is the ease in which you can move folders without meaning to and then the next time you go to dropbox everything is missing. Requires you to login to web and see your activity. Then find that 20,000 files and dozens of folders were accidentally moved to some super obscure folder without intending to. I have had google and MS folders for many more years than dropbox and never once has that happened. I asked dropbox to make this accidental folder moving more difficult a few years ago, but since it just happened again, apparently they don't think it's an issue. You used to be able to talk to customer support but no longer. It's frightening to open dropbox and to see a whole huge body of work, years of work and files, simply vanished. OK they are't permanently gone (not yet anyway) but still I never asked to move that folder (containing thousands of files and subfolders) to that obscure totally unrelated folder, so it shouldn't have happened.