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My cabin in Ruidoso was a successful, highly sought after cabin. My tenure since 2009, my 5-star rating from our guests and my willingness to pay $1500 per year to Homeaway for the platform made it work for everyone. Apparently that wasn't enough for Homeaway, they wanted to start charging the guests too. It was running beautifully until Expedia bought them out. Now it doesn't work for me or the guests, high fees, bad customer service from Homeaway, disgusting! I put in a search with all the filters to find my cabin and it was NO WHERE... did not exist! I've had less that 1/4 of the bookings of years past. Airbnb and TripAdvisor have picked up the slack but now I manage 3 booking sites to maintain my business. WORTHLESS... AVOID!
Tip for consumers:
Tip? Use another site! This one is totally out of integrity.
Beckie F.'s review of HomeAway earned 5 Very Helpful votes
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Management was rude and deserted her position and left friends in charge. She made jokes about...
