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Becca P.

Contributor Level

Total Points
81

1 Review by Becca

  • Chewy

7/16/22

I never write a review, but in this circumstance, chewy.com has a security issue and they have choose to do nothing about it. Someone was making illegal purchase with my credit card using the account I had opened up a year ago with chewy.com. This indicates made over 5 payments with my credit card and I immediately called my credit card company and even reached out to the company. Customer service did nothing they referred me to a supervisor that didn't answer the phone and after a week have not bothered to answer any of my emails about the security breach. Your information is not safe with chewy.com and I do not recommend making purchases through this company.

Tip for consumers:
Beware about giving your credit card information to this company

Products used:
I did not authorize payments made through my account

Service
Value
Shipping
Returns
Quality

Becca Has Earned 1 Vote

Becca P.'s review of Chewy earned a Very Helpful vote

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