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Bebe B.

Contributor Level

Total Points
82

1 Review by Bebe

  • FullBeauty

8/28/18

Full Beauty is the WORST place to do business with. Their customer service people are robots who care NOTHING about their customers. They are also dishonest.
I closed my account there almost two years ago and mysteriously got a charge on a defunct account. I called them immediately and told them I did not charge anything on A CLOSED ACCOUNT. I paid the balance and told them again that this account was closed.
Long, long story short... they are now trying to collect $75 in late fees. Late for what? A payment I don't owe anyway?
I have been a GREAT customer for many years but will NEVER, EVER buy anything from Full Beauty again.
We have many other choices.

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Magali R. – FullBeauty Rep

Hi Bebe, my name is Corinne; I am a Customer Service Specialist with fullbeauty.com. I'm very sorry for the frustration you have experienced. Please send a message with your last name and zip code along with the date and amount of the charge in question so I can look into this.

Bebe Has Earned 2 Votes

Bebe B.'s review of FullBeauty earned 2 Very Helpful votes

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