What a rip off! And worst customer service either.
Ordered 5 items. 4 were shipped. Had I not contacted customer service, I am sure I would have never heard from them or gotten a partial refund for the item missing. The 4 items that did arrive (2 dresses, a belt and a bag) all had/have issues:
1. Belt: very pretty but busted the first time I used it
2. Bag: appeared to be fabric on the website, but is the cheapest, thinnest pleather you can imagine.
3. Black dress: pretty, but length was off by over 2 inches compared to what their site says.
4. Grey dress: well, it's green and measures smaller than their SMALL size measurements on the website, and I ordered a LARGE. It is also stained and the belt that cam with it was ripped.
I am now on my 10th email to customer service to get my money back. They keep arguing with me and requesting more evidence that they did not send the size I ordered.
Aweful, Aweful company. Don't buy there.
We want to thank you for telling us about your situation.
Could you tell us your order number or the email address? We will try our best to solve your problem. Wish your reply.
Thank you again for bringing these matters to our attention.