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BC L.

Vancouver island BC

Contributor Level

Total Points
80

1 Review by BC

  • Wayfair CA

3/8/24
Verified purchase

I received an obnoxious amount of emails regarding some vinyl flooring i had previously looked at now being on promotion. I took a look and it sure was reg 5.49sqft on for 1.50 sqft so obviously i ordered it... 500sqft to be exact. I ordered Feb 9 2024 delivery dates changed from original purchase (march 1 or 2 i believe) to march 9-27 but was still reasonable. I started tearing up my old flooring march 3 or 4th in preparation. I received an email that my order was lost in transit and to call within 48hrs to sort out a solution... ok so i called and spoke to a customer service agent and my item was reordered with later delivery date obviously. I now received an email that the order is canceled... i called and was told due to a pricing discrepancy ( they sold ot too cheap) neither order was ever actually placed and was never even shipped! Not only was i lied to but im now stuck with plywood floors and no flooring. Im so disappointed with wayfair and will not ever purchase from them again and i advise you not to unless your ready to be let down.

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