I placed an order on Dec 30 and today is Jan 21st still nothing delivered. I sent an email to customer service, I received a response back about a week later telling me it was basically out of their hands that it had shipped already. I have ordered 3 other times previously and the shipments normally showed within a couple of weeks but now who knows. Looks like I will be moving to another company for future orders.
Dear Barry, depending on which products you order, shipping can take up to 14 business days from the warehouse location. We do our best to ship orders shortly after placement. If you like you can provide us with your order details in a private message so we can look into this matter. Sincerely, Northerner