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Purchased a ring, pendant and earrings. Ring not fit. To small.
Was told to return ring and they reship correct size. Three weeks later inquired as to status and was told I had to return all items. BS. This is not what customer service agent told me originally. Nowring size sold out and I'm screwed.
Still no ring returned and wife upset we must return and never received our order back.
This is pure crap and JTV HAS CRAP CUSTOMER SERVICE.
WE WILL NEVER PURCHASE AGAIN FROM JTV!
THEY HAVE POOR SERVICE AND AGENTS WHO LIE.
BUYER BEWARE IF JTV
Barry Johnson
Dissatisfied CUSTOMER
“Thank you. I too am a dissatisfied customer of JTV.”
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Hello Barry, we're sorry about this experience as it is definitely frustrating and we apologize that it took so long that you missed out on the ring you needed. We want to make things right so we've sent you a message to see how we can make things right. In the meantime, if you need to contact us our phone is 800-619-3000 and our email is customercare@jtv.com.