Christine B.

45+ yr 2nd generation member establishing 3rd generation (child) brand new savings account. USAA abruptly advising it exercising its right to terminate its relationship despite excellent credit history with multiple USAA products. Office of the President/CEO refuse to specify a reason siding some whacked out USAA policy in order to protect innocents (honest members) from fraudulents (scammers) - Bologna! USAA policies are harming innocents more than fradulents by deliberately and intentionally destroying innocence credit while refusing to 1) say why, and 2) work in any capacity to reasonably investigate or resolve! Totally unreasonable, unfair, DECEPTIVE, and unjustly inexcusable conduct. MAKE REPORTS SIMILARLY TO CONSUMER FINANCE PROTECTION BUREAU!