I was on hold for 4 hours today only to have the call drop at 3:59 minute mark when I was next in line. Same thing happened earlier this morning; next in line and call dropped. On hold for about 45 mins that time. This is my forth call back I have arranged via their service chat bot, because of course they do not provide a customer service number. Add another 2 hours for the time I spent yesterday trying to resolve this issue. That's about 7 hours of unpaid time wasted.
I have 2 personal websites and 6 client websites all hosted on Wix. I'll will begin migrating all sites away from Wix when the subscriptions expire. Goodbye Wix and hello Shopify!
Wix stock price has increased 232% since the low in March 2020. It would only make sense in that timeframe they'd double down on customer service. Instead they pump more money into advertising. What a joke. Based on the overwhelming negative reviews it's probably a good time to short this stock.