The two crews I have had did excellent work in my tiny front yard. The first fellow was particularly great. The second crew also great, but they showed up after I called and had that particular mow "skipped." Communications with the company for scheduling (as is their "policies") were very poor, as was the customer service in general. It doesn't matter if the reps are cheery or bubbly or wish me a blessed day when orders or requests by the customer are ignored. It matters is if communications and customer requests aren't honored. If I skipped a mow - crew showed up anyway. Also, also on several occasions, email is sent too late reschedule. In addition, my area is in a drought - highly unusual, but it happens. I only needed mowing 1x per month during this, but that is not offered or acceptable. I am on a fixed income and cannot afford mowing services when not needed. I definitely agree with Anthony G. On this one. Forget it if you have a small lawn or even need 1x per month service on occasion. No. I won't recommend them.