Barb H.

I ordered my extensions on 9/16. I received an email with a tracking number and was told it shipped and I will receive my order on 9/19. I emailed them on 9/23 they told me there is nothing they can do. I emailed them again on 9/28 and they advised they shipped here is the tracking number. It is now 10/1 and after a cancelled hair appointment and my other extensions already taken out I have an event to go to and am pretty sure they aren't going too arrive in time. I'm out over 100$ and not one person will help me. I am beyond annoyed and advised I wanted them to ship out new ones ASAP or refund my money and have not heard back. Very very disappointed with how this is being handled. I have super thin hair due to cancer treatments and really was looking forward to having these. Very very horrible way to treat customers.