Barbary C.

The front office person can be rude & does not accept any responsibility. Obviously poor communication between provider & front desk. I spoke with provider on Thursday regarding lost hear aid. She said it would be available the next day or Monday. When I called Monday the person at the desk knew nothing about it & accused me of not ordering & not paying., which I had done. She later called & said provider had sent an email which she said she hadn't received & said "it's not my fault " & never apologized for the way she had treated me. I only went there initially because my previous provider was no longer available but would NEVER recommend Hearing Life to anyone