Barbara S.

I'm a long time shopper and consigner on the Real Real but there are problems with this site. Every time I call I'm on hold for between 15-20 frustrating minutes. When I ask questions of any substance or. Ask to speak with a supervisor they have to check with their '' support team". The descriptions of the items are lacking important details. Some clothing items have dimensions and others don't. Every item should have a chest, waist and length measurement. Consigned items are received and it takes forever for them to appear on the site. Very frustrating.