... DO NOT purchase anything from the website Rosegal.com, they are thieves! They charged my credit card $71.41 for an order that only cost $34.63. To hide their thievery they literally never sent me a confirmation email receipt and when I contacted them and insisted that they give me a receipt all they kept saying was "we see that your order was delivered, did you not receive it?" They kept trying to ignore and avoid my request for a receipt. I did not let up, I insisted and finally they sent me a receipt YESTERDAY after charging my card on September 28th! The receipt they sent me was for a total of $34.63! I have contacted them again and demanded a refund and am still to receive a reply. I should have googled reviews on Rosegal first because I am just one of thousands that they have scammed. Obviously Facebook doesn't care what advertisements are on their site because Rosegal is all over it. After doing further research I found out that most of the other retail companies FB seems to endorse are not only scams but they are connected to Rosegal, basically bull$#*! companies owned by one in China. It's all a scam! My best advice is to Google the company's reviews before you place your order, you will be surprised how many of these retail companies endorsed on FB are not reputable. Here are a few: sammydress, Rosewholesale, Rosegal...!
Dear Barbara,
I want to extend my sincere apologies for the problems you have experienced.
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
Could you please provide the order number? We will check the payment for you and resolve the issue as soon as possible.
Again, I am extremely sorry for the frustration this has caused you and hope that this will set things right.If you have more question, please contact us via http://support.rosegal.com/, we will do our very best to assist you.
Best Regards
Rosegal.com Customer Service