We ordered osocozy Unbleached prefolds with Souq.com two months ago and they never arrived. Not 1 member of staff could tell me where they were or whether they were going to arrive. I tried to cancel the product-to no avail. I called every day for 3 weeks to be told the same thing. We STILL have no refund and no product-two months later. It is the worst service I have ever experienced.