I would love to give this 'business' 0 stars. I ordered two flower arrangements for the passing of a friends mother and lo and behold one arrangement was never delivered! Forget the fact that we missed the chance to pay our respects (which is the worst part of all this) but I've yet to receive my money back! I've called over and over and over and each time I'm promised a refund which never arrives! A family member (who I purchased the flowers on behalf of) went to their address and found an empty lot! So I'm not sure what kind of scam they're running but DEFINITELY DEFINITELY stay away from this web site and order your flowers from a more reputable place.