Barbara K.

I purchased because of the good reviews, but was a bit suspicious since no one have that high a % of good reviews on all their products. I made a mistake purchasing from them. In retrospect, I think they are offering people perks for writing 5 star review. Not a good product AND horrible customer service from Wasserstein Home.

Also, note they have different pricing on their website, on Amazon and Target. I ordered on Target. I received my order from Amazon AND THE PRICE WAS $2 CHEAPER there.

I purchased this because of all the raving 5 star reviews.
I'm wondering how they got these reviews?

I've used morning and night for almost a month now with zero difference (other than its a good moisturizer, but I already had a good one).

Update, a brownie point for the company, they saw my review and refunded me. They sent me a message asking me to continue using it. I did, still did not work.

I purchased an LED chandelier from them. I paid an electrician $105 to install, only to discover during the install the LED's in the light fixture were defective and would not work at all.

I called the next business day and customer service said they needed to contact WAC to ask what to do. I asked for a replacement and for NY Lighting to reimburse me for the install of the defective product.

Please note, before purchasing, I asked what happens if the LEDS fail during the warrantee. I also asked if I would be reimbursed for the electrician. I was told they don't reimburse for install except for exceptions like if it fails in the first 2 weeks. LIES, LIES, LIES, just to close a sale.

A full week later I received a return label, but the customer service agent still did not know about the replacement.

A week and a half later I was told they were shipping a replacement fixture, but I would not be reimbursed AT ALL for the installation of the defective product.

AVOID THIS COMPANY!