Barbara J.

Esky Is unlike any airlines I have used to make flight reservations For the past 30 years. They made a change to my flight and the have tried to explain that the problem was mine not theirs. I had booked a flight home from Denver to Atlanta. There was no number to call and they only take information By passengers by us of a form. The company is from Poland and the time difference 6 hours. They do shut their offices and are not 24 hours service. My notification to them about the wrong flight was not answered for 17 days despite being contacted by me about via email about 12 times. They sometimes wil send you a accepted change of flight but you only have 6 hours to respond despite the recognized time difference. You must always pay for the change of the flight before it is accepted. I scheduled another flight from United when they had Not responded to my Request until 17 days. They then told me my flight was not reimbursable. So I had to cancel my other United tickets and pray that I the Esky reservations would finally be changed. I booked on 9/15/2020 and as of today my ticket has not been changed and it is only 6 days to my departure. I have never been treated with less respect from any other company I have dealt with. I made a complaint to resolver also. Too bad you did not have this information when you booked your flight. I have never heard of any other companies that treat you so badly