I bought many essential oils from Piping Rock. After some time I realized I wasn't too pleased with several of the scents, several of which were just too icky-smelling. But it was the ginger e. O. that finally made me want to send several of them back for a refund. I spelled out the price of each one in the return package, but P. R. seemed to be annoyed nonetheless. Now I recently went to make a purchase (none was essential oils), and I came to find that they banned me because I made too many returns. Well, I'll take my business elsewhere if that's how they feel.