Barbara E.

Rotita does not honor their return policy. They tell you they have a return address in the USA for merchandise you want to return. But according to a recent review they required her to spend almost $40 to return merchandise to China. They are not honest. They won't issue you an RMA number to return items if you want a FULL refund. They try every which way to get you to take a percentage of the money you spent on their clothing instead of a full refund for all items you want to return. They pretend that there is a "manager" who won't let them offer you more than, say 80%. This is very similar to the Ethiopian scam but this appears to be based in China - but who knows. The clothing looks good online but is not as nice in person. Dealing with such an underhanded, illegitimate business that will not fulfill their published return policy is a very bad idea. Don't do it. It's not worth it. There are many more businesses that you can buy from that are legitimate and honor their policies and care about their customers as well as their merchandise. Rotita is a scam.