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I have been pleased with the items I have received from NewChic, and even more impressed by their customer service. When an item was not able to be delivered, and was returned to them, they notified me promptly, and offered either a refund or another attempt at delivery. I opted for the refund, and it was issued promptly. Delivery CAN be a little slow, but this is really an issue with postal services, rather than with the company. I feel that this company is doing its very best to establish itself in the North American market, and is anxious to gain a good reputation.
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Have had great experiences using Newchic. Customer Service good when I had to return shoes for a...
Dear customer, We love to hear this. Thanks so much for letting us know about your great experience. Any questions, please contact us via vipservice@newchic.com and give us more details. We will do our best to help you.