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When VRBO first came out, I used it extensively all over the world. You could communicate with owners, ask questions about anything and the owners were responsive. I just booked a VRBO in Austria and had a problem with the check in. I paid 97 Euros for VRBO service fee for this rental and there was no number to call to contact the owner (owner tel number did not work), there was an email only to VRBO. They sent me a canned response back 24 hours later. NO help when you need to check into a place, now you have to find wifi and write an email to VRBO? Stay away - don't ruin your vacation by thinking you have something booked only to have not support. I am very pleased with Air BNB they still have the right business model.
Barbara C.'s review of VRBO earned a Very Helpful vote
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