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We just went online to check the status of our little boy's allergy meds (ordered for the first time from 1800PetMeds). When I tracked the package, I saw that it was delivered two days ago to our OLD address. We realized that, while we had updated the billing address, we did not update the shipping info. I clicked the Live Chat and got Bradley. Bradley is shipping a replacement order to us FOR FREE tomorrow! Really? Really? Who does that?! Evidently 1800PetMeds does - even when it's your fault! We went there for the prices but we will stay for the customer service! Thanks, Bradley!
Barbara B.'s review of PetMeds earned a Very Helpful vote
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Hi Barbara, and thank you so much for taking the time to leave such nice feedback. We're glad we had the opportunity to make this right for you. Thanks for being part of our PetMeds family!
~ Abby, PetMeds Pro