Banu T.

Starting off by saying they have some cute clothes there and sometimes are giving discounts however, i had a TERRIBLE experience trying to return a DAMAGED item. As soon as i received the item, i contacted the customer service via email as well as via phone which was not answered with pictures included of the damage. After 2 days with no response whatsoever, i contacted them via social media which took them another 2 days to direct message me on IG. I told them my issue to which they stated they check everything before sending it out so i sent the pictures of the item again. I stated if i cannot get a refund after i return the item, i am ok with store credit. Again, there was no response whatsoever which lasted almost a week. Since i had been waiting so long to get a response and did not want to pass the 14 day return requirement, i had to escalate the situation to Paypal who eventually helped me get my refund back minus the shipping charge for sending the item back. Overall, i would NOT recommend this company because they have HORRIBLE customer service which just turned into a nightmare. Spend your hard earned money elsewhere.