Az W.

The system is easy to use. It asked me how much I wanted to spend each day for one ad. I chose $15 a day. On the first day, they charged my account $125. I called to delete my account and got sent in circles. After holding for about 25 min, I got a recording saying that no one could take my call due to covid (not kidding). I went looking for how to delete the ad account and eventually found it but they bury it in multi-page data and some instructions are not correct (waste your time). Once I completed the steps nothing was deleted. I was able to cancel the account but I don't trust this company so I also canceled the card I gave them. This is NOT the kind of company that you want to have your credit card number. Google ads will never get my business again.

I was a seller. A customer wanted a return saying the item was incorrectly listed as small when it is an extra small. It was listed as extra small and that was easy to see. Etsy forced the return saying I did not have a "no return" policy on my account. I also don't have a policy that I will return for any reason (I lose money on shipping and the customer was claiming it was incorrectly listed... but it was listed correctly). Etsy forced the return and the customer did not return the product. Etsy then gave me the run around. Avoid.