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I think an app needs to put some effort to be able to provide its service... especially for the people who needs immediate answer, if not then why would we need to be here from the beginning... It's just showing us that its a scam. I mean I can't even reach out to the person who is "expert" and I expected to be paying for this... I don't wanna mention that we can't even measure the "experts" background... disappointed...I wanna refund.
* JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Great service person. Don't understand why the is a forty dollar charge on my credit card?
It is very misleading. I asked questions before entering in credit card details as they hooked me...
Hello,
We're sorry for the experience that had on the website. I would love to help you out.
If you send us an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28