I don't believe this company values their customers. Reason: ordered 2 items through another manufacture both items should have been shipped to same location. However,. That wasn't the case. One item was received and the other address could not be identified. After calling into customer service to assure package was dropped off at correct location. Package was delivered to front door of a apartment building complex. Meaning it was open to the public. Not sure if this item was ever delivered. Sounds like someone is stealing from the company. I would highly encourage people to use another shipping service.