I tried calling and had no help. It was all automated systems that 100% of the time tell you to go online which Is the worst possible thing when you actually need help with fradulent charges. I found a number that sent me to people who bairly speak English and don't want to help me because "he doesn't feel like it" the guys name was Peter brown which was 100% not his real name. He refused to help in any way shape or form. It was the complaints department that I called and I don't even know what to do from there. When the complaints department says they literally don't feel like helping I feel the company is inherently flawed and a scam. If I could in any way express my displeasure with the company but the one place you are supposed to be able to call for help or ways to improve the service literally said to me "I don't feel like telling you my name". If I could involve the police I would in a second. The individual asked me to buy a prepaid card and give him the number which is exactly what a scam would be. Worst possible experience. Never have I been treated so badly in my entire life. I would never recommend this service to anyone for the rest of my existence and I will do everything possible to let people know and help people avoid the dehumanizing treatment that I have had to endure. If I could give 0 stars it would be to good of a rating for this garbage company.