I ordered my item during thanks giving, emailed them 3 days after I ordered the item since it still haven't been shipped out, no response n followed up with them on day 5 again.
Finally my order status updated to on hold on day 7, emailed them again with no response. They finally emailed me saying the item was oversold and that moment it is still in stock in their website. Only one apology email with coupon. Such a responsible seller, sure I will not order from them anymore.
My bank is charging me admin fee n they are not absorbing the fee. They did not reply my email, not even Facebook messenger.