This company shouldn't exist. It's all fine and dandy if you don't have an issue. It's been months since I didn't receive an item I ordered and paid for. Have sent several inquiries regarding my open case with no resolve. How much work do I need to do to get my $9 back? Not worth the time - perhaps that's what they are counting on. The seller had the nerve to ask me to reverse my negative report because they never responded to my issue. I explained the issue to them, and they still ignored me. What a rip off company with no responsibility!