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Autumn M.

Contributor Level

Total Points
82

1 Review by Autumn

  • SeatGeek

3/5/17

All of my favorite podcasts over the last year have, at one point or another, advertised for seatgeek and I seriously wish they would not anymore. I bought very expensive tickets to see Lionel Richie with my dad, show is postponed "for summer". Well, I work on contract and will no longer be living near the venue I bought the tickets for during the summer, but Seatgeeks resolution is...

"You can resell them on our website"

What? The vendor, ticket master and EVERYONE ELSE is offering a full refund if you can't make the new dates. Plus, I can't resell them, there are no rescheduled dates out. So I just have a big chunk of money floating around in space. I requested they just take the tickets back and give me a seatgeek credit, since there are other events I plan to go to soon. A big no.

This website is nice to price compare, but I will literally never but anything from them again. Their customer service was abysmal and this whole situation is a joke. Just pay the extra $15- $20 a ticket and buy direct from Tickemaster.

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SeatGeek T. – SeatGeek Rep

Hey Autumn,

We would love to take another look and see what we can do to make this better!

Please give us a call or shoot us a note!

All our best,
SeatGeek

E-Mail: Hi@SeatGeek.com
Phone: (888) 506-4101
https://seatgeek.com/support

Autumn Has Earned 2 Votes

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