Austin T.

We were refused into the unit by the building manager when we arrive at a condo in Chicago because they don't allow transient renters like Airbnb. The host happened to be out of the country. We were literally left holding our "bags" and had to scramble to find hotel rooms and pay extra.
Contact and help from Airbnb was zero. Subsequent communication and resolution w/ Airbnb was very poor and non existent. I was given the impression of "tough shi--" from Aibnb.
I hope this won't happened to someone else.