Austin h.

Overall MANGO is the worst.

Long story short, I order a fews item, paid extra to have them arrive early and they did not. I went online to check my status not only had my items not been shipped yet, they had been marked down significantly.

I was hoping to be refunded the price difference or cancel my order. When I called the woman I spoke was insanely rude and unhelpful. She was talking in circles about protocol and my order could not be canceled or the price be adjusted. I asked to speak with someone who could be more helpful and more friendly. She refused to transfer me and then hung up.

I called back and spoke with a man who provided the same level of customer service. Both representatives contradicted what the other had explained as "protocol" and refused to refund my order.

I find it appalling that a company would treat any customer this way. I emailed customer service with a clear outline of what had happened and no one responded.

Save yourself the trouble and do not order from them. Not only will your items arrive weeks later than promised you are supporting a company who has ZERO customer service