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Augustina P.

Contributor Level

Total Points
81

1 Review by Augustina

  • Yankee Candle

9/7/23

After 30 years of ordering candles, I can honestly say, Yankee has gone down the tubes.
Quality of candles is horrible, I have now received two deliveries of broken (shattered) jars, a blueberry candle that burned straight down the middle. Yes they replaced them but
I've spent over two hours of my time, on the phone and sending pictures for exchange.
I don't order to return. I think I'm done.
I'm mad and sad!
Can anyone out there tell me who the heck is running this mess?
I buy these as gifts, I recommend them, but no more!

Tip for consumers:
Someone at Yankee Candle has to do something!!!!!

Products used:
Candles

Service
Value
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