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Audra L.

Contributor Level

Total Points
82

1 Review by Audra

  • FineArtAmerica

8/8/21

I was looking to buy 4 gallery-wrapped pieces from FineArtAmerica. I found two, by different artists, but could find anything else that might be part of a collection. The site didn't show any other prints that might be part of a collection(s), but I stopped after page 200. Additionally, the search showed me nothing. I used "Contact Us" twice and got no reply. I even tried Facebook--got a timely reply and was told to use "Contact Us."
What a joke. They lost the sale, and a customer. I am a designer. Epic fail.

Tip for consumers:
Don't bother.

Products used:
Products from Art.com because I couldn't find similar prints in a collection. This should be easier. So Art.com got my business for 4 prints. Plus I'm a designer, they will get my future business.
Is this electronic day and age, you'd think it wouldn't be that difficult to add something across the bottom that showed other prints by the same artist in that same collection. Lighting companies do it, pots & pans companies do, and on. I tried your customer service twice and Facebook once. Ha! Joke's on me.

Service

Audra Has Earned 2 Votes

Audra L.'s review of FineArtAmerica earned 2 Very Helpful votes

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