Aubrey S.

There was an error with my order (wedding invitations) I called in and was given the run around for 2 hours stating they couldn't do anything. I was only charged for the 75 invitations I was given out of the 140 ordered. I was not asking for the rest to be sent for free I repeatedly told them I was more than happy to pay for the additional invitations. They stated that they would not be able to pay for expedited shipping, set up expedited printing, or give me the same discounted price as the first time I ordered. I tried over and over to explain my frustration. The lady stated that "we don't do expedited printing" and "expedited shipping is only one or two days faster and not worth it" at the end they did everything I was asking for, but it was a huge hassle. Then I got my new order and they messed up the envelopes. It's just been an awful experience across the board.