This is the worst company I have ever dealt with. I had extended warranty with them, and when I called they could not find the warranty. The retailer called them and supposedly straightened it out, but when I called back they said they needed the original invoice, which I had sent. Then they said it takes 2 business days to receive the email. Meanwhile I have a broken refrigerator and no ability to get it fixed. Beware this company delays until you get it fixed without them so they don't have to pay. In short don't buy a warranty with them.